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Renting Policy

At SuperMind, we've revolutionized the rental experience across Africa. Renting a home no longer requires rigid processes β€” our flexible payment system makes it easier than ever for renters to manage their rent without stress.

βœ… How It Works

πŸ”” Important:
Renewal can be done any time after a day or a week of the previous payment, depending on your plan β€” but must never reach the due date.

If not renewed before the due date:

πŸ”§ Insurance Fix Fee (5%)

The Insurance Fix Fee is a mandatory 5% charge added to every rent and renewal payment. It is designed to:

This fee covers:

πŸ’‘ Access to Insurance Fix Fund:
- Renters can request repairs anytime via their agent or by contacting the SuperMind office.
- If no damages are reported for 3 consecutive years, renters may request up to 50% of the accumulated Insurance Fix Fee for approved apartment upgrades (e.g., repainting, new fittings).
- SuperMind only charges a transactional fee for administering the fund. Misuse or intentional damage disqualifies renters from accessing the fund.

Summary: This policy protects everyone. Landlords are assured of maintenance coverage. Renters enjoy peace of mind, knowing minor issues are handled fast. And after 3 damage-free years, renters may benefit from upgrade support using part of their fix fee contribution.

🀝 Our Promise

This system is designed to remove the burden of traditional rent barriers while giving tenants the flexibility and breathing space they need to manage their housing confidently and responsibly.